Oklahoma City Clearinghouse

For further updates about the status of Change Healthcare products and services, please visit Change Healthcare Solution Status.

Timely Filing Letter Requests: Payer Rejection or Denial Requirement

Scheduled for Feb 1, 2024, 15:30 - 15:40 EST

Scheduled

For claims submitted to Optum/Change Healthcare that require a Timely Filing Letter, the payer's rejection or the payer's denial for Timely Filing is required by the provider.

Please ensure a copy of the denial or rejection from the payer is provided when Timely Filing Letters are requested to avoid delay in processing the requests.

If proof of denial or rejection from the payer is not received, the request for Timely Filing Letter will not be accommodated.

REF 663700
Posted Feb 01, 2024 - 15:05 EST
This scheduled maintenance affects: Batch.