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Payer 61325 has identified an issue where claims are rejecting for "Type of Service" or "Invalid Claim" starting with dates of service of Jan. 4, 2024, to present.
The payer is currently reviewing this issue with claim rejections under their internal incident of INC3485820.
The payer has advised that once this is resolved, all impacted claims will be reprocessed.
Action required by customer: None at this time, as the payer is working on these claim rejections that started on Jan. 4, 2024.
REF 647401
Posted Jan 11, 2024 - 17:00 EST
This incident affects: Institutional, Professional, and Batch.