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33373 | MOLINA HEALTHCARE OF CA ENCOUNTERS - 999 Reports Delivery Delay

Incident Report for Optum OKC Clearinghouse

Identified

Optum identified an interruption to normal claim status report processing and delivery from MOLINA HEALTHCARE OF CA ENCOUNTERS, Payer ID 33373, primarily related to claims processed at Optum from Jan. 23, 2024, to Feb. 6, 2024. This results in some delivery delays for the impacted reports and delayed claim status updates because the 999 reporting from the payer is not being received.

REF: 666450

Posted Feb 06, 2024 - 12:38 EST

This incident affects: Institutional, Professional, Dental, and Batch.