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Optum discovered a processing issue with claims with Date of Service starting January 1, 2024, forward for Payers referenced below.
ARA01-Ageright Advantage Health Plan ASFL1-Align Senior Care of Florida ASMI1-Align Senior Care of Michigan, Align Senior Health of Michigan ASVA1-Align Senior Care of Virginia KCMD1-Keycare LWA01-Lifeworks Advantage PACO1-Perennial Advantage of Colorado PAOH1-Perennial Advantage Ohio PH001-Pruitthealth Premier PHPC1-PruittHealth Premier NC/SC PTX01-ProCare Advantage of TX NHC01-National Healthcare Corporation Advantage (NHC Advantage)
Optum is actively working to resolve this issue. Once the issue is resolved, Optum will reprocess the impacted claims.
REF: 662700
Posted Jan 31, 2024 - 17:04 EST
This incident affects: Institutional, Professional, and Batch.
Oklahoma City Clearinghouse